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CrowdPop

Terms of use

Operated by JMJC Digital Pty Ltd, ABN 86 698 608 623, 227 Abbotsford St, North Melbourne VIC 3051.

Last updated 8 November 2026

These terms govern your use of the CrowdPop app and website, operated by JMJC Digital Pty Ltd (ABN 86 698 608 623), 227 Abbotsford St, North Melbourne VIC 3051. By using CrowdPop, you agree to these terms. If you don't agree, don't use CrowdPop.

Using CrowdPop

  • CrowdPop shows live crowd levels, queue times, promos and events at bars, clubs and restaurants.
  • CrowdPop is free. It is for personal, non-commercial use unless you have a venue account.
  • You must be at least 18 years old to use CrowdPop.
  • Keep your password secure. Tell us at chris@germon.com.au if you think someone else has accessed your account.
  • Information on CrowdPop comes partly from users and partly from third parties. It may be inaccurate, incomplete or out of date. Use your own judgement before you go out. CrowdPop doesn't guarantee entry, queue times or that a venue will be busy or quiet.
  • Discounts, promotions and events are set by venues. We aren't responsible for them.
  • We may change, pause or stop features at any time.

Venue accounts

  • To use CrowdPop as a venue, you need a verified email address and an approved claim for the venue. An approved venue owner can invite staff.
  • You're responsible for the accuracy of the information you add: venue details, events, promotions, photos and staff profiles.
  • You must have the right to publish the content you upload, and it must not be misleading.
  • Venue accounts can send push notifications only to people who have not turned them off in the app, and only in line with these terms and applicable law.
  • Billing and subscriptions for venue accounts are governed by separate terms shown at checkout. Venue billing is not live today and no payments are taken in the app or in the venue portal.

Content you post

  • You can post check-ins, crowd level reports, ratings, venue corrections, live photos, and chat messages.
  • You are responsible for what you post. Only post content you have the right to share.
  • You give CrowdPop a licence to host, display and use the content you post in order to operate CrowdPop.
  • Live photos must not show people who haven't agreed to be photographed, and you must not upload photos with other personal details. We blur faces on your device before upload.

Acceptable use

You must not:

  • post content that is illegal, defamatory, abusive, threatening, bullying, harassing, discriminatory or sexually explicit;
  • impersonate anyone, or give false venue information;
  • post commercial content in venue chats without our permission;
  • send spam, or use CrowdPop to advertise without permission;
  • scrape, copy or data-mine CrowdPop, or reverse engineer the app;
  • attempt to break, overload or interfere with CrowdPop or its security;
  • use CrowdPop for any unlawful purpose.

Moderation

Users can report chat messages, photos and other content, and can block other users. We review reports and may remove content or record a warning.

Rewards

Points earned in CrowdPop have no cash value. They can't be exchanged or redeemed.

Third-party services

CrowdPop links to and uses third-party services, including maps, directions and sign-in providers. Their own terms apply to your use of them.

Disclaimers and liability

The consumer guarantees in the Australian Consumer Law apply to CrowdPop and cannot be excluded. Subject to those guarantees, and to the extent the law allows, CrowdPop is provided "as is" and we don't promise that it is always available, error-free or accurate.

Governing law

These terms are governed by the laws of Victoria, Australia.

Changes to these terms

We may update these terms. We'll post the new version here and in the app. Continuing to use CrowdPop after an update means you accept it.

Contact us

JMJC Digital Pty Ltd
ABN 86 698 608 623
227 Abbotsford St, North Melbourne VIC 3051
Email: chris@germon.com.au